Apple iPhone 13
Complete the steps to send your phone back to us.
You need to send your phone back by your deadline date. You can find this in your Order Confirmation email or in Manage.
We can't accept your phone if it's still locked to your iCloud account or your passcode.
Follow these steps for backing up your phone.
Follow these steps to remove your iCloud account.
Follow these steps below to factory reset your device. This will also remove your passcode.
Need help switching from an Apple to an Android device? Click here.
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