Sky Device Support
Need a hand setting up your new phone, or wondering if it's eSIM compatible? Having some trouble with your device? That's where our device troubleshooting steps and user guides can help.
We've got device specific help for loads of different phone makes and models, including the latest Apple iPhone and the new Samsung Galaxy handset. Plus, help steps for iPads, tablets and selected mobile accessory brands too.
What are you having trouble with?
Quickly find your device
All manufacturers
Finding your manufacturer
You can find the manufacturer of your phone, laptop, tablet, or wearable in a few different ways.
Check the exterior: Most devices have the brand logo or name printed on the front or back of the device.
Check the original packing or manuals: If you still have the original packaging or user manual, the manufacturer's name will be printed there.